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Cheeki Returns & Replacement

Cheeki Online Customers

Faulty/Damaged:
If you have received a Cheeki product that you perceive to be damaged or faulty please contact us by filling the form below within 5 working days of receiving the item(s). Please provide us with your order number, a detailed description of the issue and any relevant photos.

Online Stockists

Customer:
If you have received a faulty or damaged Cheeki product from an online retailer other than cheeki.com/cheeki.net.au, please contact the online retailer with proof of purchase and proof of damage.

Please use the form below to submit your replacement request.

Please read the Cheeki Lifetime Warranty prior to submitting your request.

Reviews

93%

(708)

(51)

(5)

(1)

(0)

Great product

I already had a Cheeki cup previously and was getting one new one for myself and one for my husband. I love the cups. The only negative was that I didn't get the colours I ordered.

Great Colour and Features

Great Sized Waterbottle and the Active Lid is very cool. The most impressive thing to me is that I haven't had any issues with condensation dripping down the side, which is normally a problem for me if I try to put my water bottle in with my uni books. Love it!

Love Cheeki products

Love my new Cheeki water bottle. I’m totally in love with the pistachio colour, it’s exactly as pictured, keeps my water cold and is the perfect size. Super fast delivery. This is not my first purchase and won’t be my last!

Not designed to last

Great concept however these lids do not last as they are held together by little plastic lugs which tend to fail if dropped (which kids tend to do)

Great bottle

Absolutely love the bottle!

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Cheeki Reviews