Cheeki Returns & Replacement

Cheeki Online Customers

Faulty/Damaged:
If you have received a Cheeki product that you perceive to be damaged or faulty please contact us by filling the form below within 5 working days of receiving the item(s). Please provide us with your order number, a detailed description of the issue and any relevant photos.

Online Stockists

Customer:
If you have received a faulty or damaged Cheeki product from an online retailer other than cheeki.com/cheeki.net.au, please contact the online retailer with proof of purchase and proof of damage. 

Please use the form below to submit your replacement request. 

Please read the Cheeki Lifetime Warranty prior to submitting your request.